There is delay in data refresh for ecom prod content quality score data. Our team is actively working to resolve the issue as quickly as possible.
We appreciate your patience and understanding.
Hierarchy changes are now reflected across the Data Access and Collaboration portfolio. If you have any pre-built reports utilizing hierarchy filters, you may need to clear these filters and recreate them with the new hierarchies.
Please submit requests via a support ticket to get historical UPC Sales to reflect hierarchy changes in Shopper Behavior. You can submit a ticket for these August changes beginning on Monday, August 24.
Hierarchy changes are now reflected across the Data Access and Collaboration portfolio.
Please submit requests via a support ticket to get the updated item hierarchy. You can submit a ticket for these August changes on or after Tuesday, August 11.
We will restate corrected Markup Markdown Board data this weekend. The restated records will flow through incremental updates to both Data Feeds and Cloud Feeds, which may update values previously received. Please ensure downstream processes are prepared to consume these incrementals. We will update this notice when the restatement is complete.
We are aware of a data issue with RFID Tag Part table. We are working to fix the issue.
Service Advisory: Cloud Feeds, Data feeds Pipeline Delay We are currently experiencing an infrastructure issue impacting Cloud Feeds and Data feeds data pipelines due to a constraint within our platform. As a result, there may be delays in data availability and refreshes. We are actively engaging and working toward resolution. We will provide updates as additional information becomes available.
We have become aware that there is missing store sales data for May 26, 2026. This missing data is impacting Scintilla suppliers and the category advisor persona who rely on headless access (Cloud Feeds, Data Feeds API and Scintilla Media Data Feed). Our team investigated the issue and resolved it as of 11:30 am CT this morning. Report Builder is unaffected and has all sales data for May 26, 2026. Please see the next steps below on how to restore missing sales data. Data Feeds API: The historical file for the affected May 26 store sales data will be made available, and suppliers will need to manually consume it to recover the missing records.
We have become aware that there is missing store sales data for May 26, 2026. This missing data is impacting Scintilla suppliers and the category advisor persona who rely on headless access (Cloud Feeds, Data Feeds API and Scintilla Media Data Feed). Our team investigated the issue and resolved it as of 11:30 am CT this morning. Report Builder is unaffected and has all sales data for May 26, 2026. Please see the next steps below on how to restore missing sales data. Cloud Feeds: The data will be restated and published as an on-demand update in the status table. Suppliers can manually use the status timestamp to read the restated store sales data using CDF. If they do not take manual action today, then it will process automatically tomorrow via the normal CDF process.
Our Scintilla Media Data Feed APIs help suppliers collect and analyze data about their products or related categories across various distribution channels. Providing access to this data at a channel level helps suppliers make better decisions and improve the overall performance of their products. Item access is driven by the Charter Client GTINs (Global Trade Identification Numbers) ownership. Charter Clients will be presented with the items that they own based on their GLN (Global Locator Number)-to-GTIN-to-Walmart items mapping.
Data feeds are available to all Charter Clients, on a daily and weekly basis. Since data feeds are generated within a day, they contain the most recent data.
In this section you can find detailed information about all of the feeds currently offered as well as errors you could encounter. We recommend starting with the Endpoint Quick View for a quick overview of our currently available endpoints and their description.
Additional Resources
Get Started Guide If you are new and need to set up your Data Feeds access, start here.
Release Notes Our Release Notes tell you everything you need to know about upcoming and past releases, as well as any updates to the documentation.
Learning Center The Learning Center provides additional support materials, such as extended explanations, table use cases, and links to additional learning resources (as applicable).
Glossary The Glossary provides element technical names, business names, and definitions.
